Privacy Policy

Privacy Policy Overview

This policy outlines how we handle personal data in relation to our services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Processing purpose

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Third-party sharing

Data Sharing with Partners

We may share information with trusted partners who assist in our operations under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.
Privacy Office

Contact Information

Phone
+27 57 864 6730
Address
2 Kohling Street, Gardens, Cape Town, 8001
General inquiries
Data category

Data Collection Practices

We may collect personal information such as names, email addresses, and usage data to facilitate our services.

The categories of data collected depend on how users interact with our services.
Source context

Sources of Data Collection

Information may be collected through forms, account registrations, and automated systems during your use of our services.

Data is received directly from users or generated through service interactions.
Cookie usage

Types of Cookies Used

We use essential cookies for functionality and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.
User options

Cookie Management

Cookies help us enhance user experience and analyze site traffic.

Users may adjust cookie preferences through browser settings at any time.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising Your Rights

Requests to exercise rights should be submitted in writing and will be addressed promptly.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant changes to this policy via our website or direct communication.

Material changes to this policy are communicated through appropriate channels.